kR
kyle R

1 reviews | Active since Dec 2014

16 Aug 2025, 17:50

Hollywood as a company. Massive disappointment

Attempted a deposit using Ozow. Which hung for about a minute while the funds were taken of my account. The amount failed to reflect in my Hollywoodbets account

For a R15 deposit. A screenshot of the transaction of my bank account as well as a stamped pdf proof of payment failed to be sufficient. I was asked for a bank statement thereafter - unfortunately TymeBank doesn't have the facility to recreate statements.

Needless to say the agent led me around In circles. The R15 lost is fine but I will not be using Hollywoodbets again.

In addition I used their Food delivery service today which advised that the driver delivered the food.. only for him to show up 1 hour later. Big disappointment today for Hollywood as a company. Done doing business or any sort of transactions with them

0
Replies (2)
Hollywoodbets
Hollywoodbets's reply17 Aug 2025, 11:29
Official
Hi kyle , 

Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.

Regards,
The Hollywoodbets Team
kR
kyle R's update02 Sept 2025, 15:26
Reviewer Update
Thanks, I was advised I will be contacted @ 13.30 with feedback