Hollywood ****

Good afternoon, l have made a withdrawal on Friday 26 of May up until now I haven't received my voucher, I contacted the help desk from Monday the 29th and each time the consultant will tell me the matter has been escalated to the withdrawal management team, but they don't escalate my money to me,I'm losing airtime too because each time i make a call i have to go through the answering machine and wait for around 10minutes before I can talk to a consultant, I've also lost betting on the jackpot on Wednesday because of this experience,I need my money,then we can part ways in peace.