KP
Kreson P
1 reviews | Active since Aug 2020
08 Sept 2020, 10:31
Hollywood
On the 26th of april I requested a e wallet transfer back into my acc and til today I haven't recieved it ...then they block my acc for no reason ...I sent in my fica documents agen to them n yet my acc is still blocked...they cnt tell me why it's still blocked it's the worst customer service ever I dnt have this problem wud supa bets or world sports betting...they dnt reply to msgs or e mails
Helpful (0)
Replies (6)0
Replies (6)
Hollywoodbets's replyOfficial
08 Sept 2020, 11:19 Hi Kreson
You query has been escalated to our Withdrawals management team for review. The team will be in contact soon using the contact details provided on the platform.
Regards,
Carol
Hollywoodbets
You query has been escalated to our Withdrawals management team for review. The team will be in contact soon using the contact details provided on the platform.
Regards,
Carol
Hollywoodbets
Best regards,
Hollywoodbets's reply08 Sept 2020, 11:19
Official
Hi Kreson
You query has been escalated to our Withdrawals management team for review. The team will be in contact soon using the contact details provided on the platform.
Regards,
Carol
Hollywoodbets
You query has been escalated to our Withdrawals management team for review. The team will be in contact soon using the contact details provided on the platform.
Regards,
Carol
Hollywoodbets
Best regards,
KP
Kreson P's updateReviewer Update
08 Sept 2020, 12:59I want my acc to be sorted out today !!!
KP
Kreson P's update08 Sept 2020, 12:59
Reviewer Update
I want my acc to be sorted out today !!!
Hollywoodbets's replyOfficial
08 Sept 2020, 13:23Hi Kreson
You query has been escalated to our Helpline management team for review. The team will be in contact soon using the contact details provided on the platform.
Regards,
Carol
Hollywoodbets
You query has been escalated to our Helpline management team for review. The team will be in contact soon using the contact details provided on the platform.
Regards,
Carol
Hollywoodbets
Best regards,
Hollywoodbets's reply08 Sept 2020, 13:23
Official
Hi Kreson
You query has been escalated to our Helpline management team for review. The team will be in contact soon using the contact details provided on the platform.
Regards,
Carol
Hollywoodbets
You query has been escalated to our Helpline management team for review. The team will be in contact soon using the contact details provided on the platform.
Regards,
Carol
Hollywoodbets
Best regards,
KP
Kreson P's updateReviewer Update
09 Sept 2020, 09:43Hi carol,its been two days and I haven't heard from you guys I already spent like 150r calling youl to get info on my acc and all you guys are saying is my acc is blocked and youl sending it to management team ...how long does it take ???hollywood bets offers online chatting but the people who works on it don't reali know what needs to be done when given a query..i need to use my acc !!!
KP
Kreson P's update09 Sept 2020, 09:43
Reviewer Update
Hi carol,its been two days and I haven't heard from you guys I already spent like 150r calling youl to get info on my acc and all you guys are saying is my acc is blocked and youl sending it to management team ...how long does it take ???hollywood bets offers online chatting but the people who works on it don't reali know what needs to be done when given a query..i need to use my acc !!!
Hollywoodbets's replyOfficial
09 Sept 2020, 10:12Good Morning Kreson
I apologise for the delay and will get the Helpline manager to call you urgently.
Regards
Carol
Hollywoodbets
I apologise for the delay and will get the Helpline manager to call you urgently.
Regards
Carol
Hollywoodbets
Best regards,
Hollywoodbets's reply09 Sept 2020, 10:12
Official
Good Morning Kreson
I apologise for the delay and will get the Helpline manager to call you urgently.
Regards
Carol
Hollywoodbets
I apologise for the delay and will get the Helpline manager to call you urgently.
Regards
Carol
Hollywoodbets
Best regards,
KP
Kreson P's updateReviewer Update
09 Sept 2020, 11:37Thank you carol for assisting me I hope you understood my frustration thank you again
KP
Kreson P's update09 Sept 2020, 11:37
Reviewer Update
Thank you carol for assisting me I hope you understood my frustration thank you again