KR
Kevin R
1 reviews | Active since Jun 2020
30 Jul 2020, 08:16
HOll
On the 29th July i placed a trifecta at Galway in the 7th race and it was paced for 2 times. The trifecta paid R818.70 ON THE TOTE AND THEREFORE i should have been paid R1637.40 BUT PAID ONLY r856.36.Iam told thats the maximum payout.It seems like Hollywood bets lost the plot and forgets thaqt the punter built this organization.Its frightening that their helpline does not even know trifecta limits.Hollywood seems to be this wonderfrul company but me as a punter feel that Iam being cheated
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Replies (2)
Hollywoodbets's replyOfficial
30 Jul 2020, 09:50Hi Kevin
Your query has been escalated to our Racing team to provide feedback. The team will make contact with you shortly to advise further.
Regards,
Marcel
Hollywoodbets
Your query has been escalated to our Racing team to provide feedback. The team will make contact with you shortly to advise further.
Regards,
Marcel
Hollywoodbets
Best regards,
Hollywoodbets's reply30 Jul 2020, 09:50
Official
Hi Kevin
Your query has been escalated to our Racing team to provide feedback. The team will make contact with you shortly to advise further.
Regards,
Marcel
Hollywoodbets
Your query has been escalated to our Racing team to provide feedback. The team will make contact with you shortly to advise further.
Regards,
Marcel
Hollywoodbets
Best regards,
KR
Kevin R's updateReviewer Update
30 Jul 2020, 20:00Marcel I am still awaiting for your racing team to contact me and also my withdrawals are being declined and it's very convenient because my deposits are not being declined.At the moment Hollywood customer service sucks.The directors should be more pro active
KR
Kevin R's update30 Jul 2020, 20:00
Reviewer Update
Marcel I am still awaiting for your racing team to contact me and also my withdrawals are being declined and it's very convenient because my deposits are not being declined.At the moment Hollywood customer service sucks.The directors should be more pro active