Hi I would like to Complain I have a Hollywood bets account and I have submitted all my documents like FICA I have been using this account depositing funds and withdrawing funds

Hi I would like to Complain I have a Hollywood bets account and I have submitted all my documents like FICA I have been using this account depositing funds and withdrawing funds. I tried to withdraw funds only for them to Tell me I need to submit FICA which I did again and I'm still waiting for my funds from them with no reply and no help at all