Good evening My name is Pilasande Ngonyama. I just experience something that I didn't like on Hollywood bet,it was on the 5th of this Month. I bet then I won some couple of money and I claim to them but they have issues to pay me,I called them ask about m

Good evening My name is Pilasande Ngonyama. I just experience something that I didn't like on Hollywood bet,it was on the 5th of this Month. I bet then I won some couple of money and I claim to them but they have issues to pay me,I called them ask about my account to them I provided my full details,and what I'm claiming to them it is appears on their side.but they just play me by referring me to many of their departments. I sent them many emails do follow up but nothing is helpful..I really need help .