Gameplay is definitely doing weird things especially when I can see iam gonna land a free spin

IN ONLINE CASINOS, I GET DISCONNECTED FROM MY GAME AS THE WINNING SYMBOL FALLS,I DO NOT GET PAID FOR THAT DISCONNECT, I HAVE FOLLOWED MULTIPLE AGENTS ADVICE AND STILL NOTHING HAS CHANGED AND THIS HAS CAUSED ME TO LOSE A LOT OF MONEY WHICH THEY WON'T EVEN COMPENSATE ME A PERCENTAGE OF IAM DEEPLY DISAPPOINTED IN HOLLYWOOD BETS AFTER YEARS OF BEING A LOYAL PLAYER 😢