TT
Tyrone T

1 reviews | Active since Dec 2023

29 Dec 2023, 07:34

Funds Disappearance

Funds dissappear from the platforms wallet, I raised this with four individuals at the customer care call center. I was transferred to a supervisor , Innocent Ndunge, who mailed me a transactions list. After mailing him proof on the documents he provided me with, I have yet to receive any form feedback.

This is about principals, which clearly is none existing.

Pathetic customer service is an understatement!!!

0
Replies (2)
Hollywoodbets
Hollywoodbets's reply29 Dec 2023, 11:11
Official
Hi Tyrone Your query has been escalated to Customer Service Management Team. The team will be in touch. Regards,The Hollywoodbets Team

TT
Tyrone T's update03 Jan 2024, 16:09
Reviewer Update
It's been 5 days with absolutely zero feedback from anyone @ Hollywood Bets.

Pathetic customer service is an understatement.