kP
kyle P

1 reviews | Active since May 2020

18 May 2020, 10:37

FUNDS ARE BEING TAKEN FROM YOUR ACC IN THE FORM OF STAKES BUT YOU ARE BEING LOGGED OUT AND STAKES ARE NOT RETURNED

This platform is the biggest **** ever!!!!!!!! i placed numerous bets on the evolution gaming site via hollywood bets i all of sudden get this error occured messages but the stake was taken from my account and i am being logged out more and more frequently, all in all i lost an R506 thro this **** hollywood bets is running with evolution gaming, i did my research and it cleary states that hollywoodbets, evolution gaming and ezuga is fixing results inorder to balance the books, i have since my case to the National gambling board for investigation they are dealling with many similar cases like mine from hollywood and evoulution gameing. my advice is do not waste your time and money on these platforms as it is okay for you to deposit funds into there platforms but as soon as you query you are being blocked from chatting. this is a clear **** i have never experienced this on any other online betting site

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Replies (3)
Hollywoodbets
Hollywoodbets's reply18 May 2020, 15:38
Official
Hi Kyle
We would just like to clarify the points you have made above. Please note there were issues where your account was not credited due to a token issue currently being experienced with Evolution Gaming. This is unfortunately a new product for Hollywoodbets, and we are experiencing teething issues. Our team have credited your account with all outstanding winnings. We do apologize for the inconvenience caused here. We are working with Evolution Gaming to sort out these issues, as it is not fair on our customers.
Thank you
Devin
Hollywoodbets
kP
kyle P's update18 May 2020, 17:22
Reviewer Update
hi
all my funds was not credited to my account from a R506 taken from my account you guys refund exactly R337.78 thats not all i want all my funds so that i can cash out. i am done with you guys, i am sure that if i didnt had to write this review hollywood bets or evolution gaming wouldve refund me. i am disapointed
kP
kyle P's update18 May 2020, 17:25
Reviewer Update
there is still a R168 missing and my statement still shows the bets are active the ones not paid out.