TM
Tsepang M

1 reviews | Active since Jan 2023

29 Aug 2024, 07:48

Frustrating Experience with Hollywoodbets Withdrawal

I'm extremely disappointed with the service I've received from Hollywoodbets regarding a withdrawal issue. On 22 August 2024, I requested a R200 withdrawal via Absa Cash Send, but only received a voucher message with no pin. Despite numerous follow-ups, Hollywoodbets has failed to provide the necessary code or reverse the transaction and refund my account.

It's been over a week since I first reported the issue, and I've been met with empty promises and no resolution. The lack of assistance and communication from Hollywoodbets is unacceptable, especially for a relatively small amount of R200.

I hope someone from Hollywoodbets will finally take action and resolve this issue. Until then, I would caution others to be wary of using their ABSA Cash Send withdrawal services.

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Replies (1)
Hollywoodbets
Hollywoodbets's reply29 Aug 2024, 07:58
Official
Hi Pamela Your query has been received by the Customer Service Escalations Team. The team will be in touch. Regards, The Hollywoodbets Team