KG
Kathlene G
1 reviews | Active since Mar 2025
27 Mar 2025, 18:53
Frustrated
Today marks 1 month since I've reported my issue to hollywoodbets. No refund to date. I did a cash send with ABSA which was unsuccessful at the ATM. I've spoken to 7 different staff members...even sent in the receipt as proof...but still no refund. All they say is " escalated ". I was told to wait 5/7 working days ...then 24/48 hrs...and now we've reached 1 month and still nothing. Most frustrating 1 month ever.
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Hollywoodbets's replyOfficial
28 Mar 2025, 07:22Hi Kathlene
Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.
Regards,
The Hollywoodbets Team
Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.
Regards,
The Hollywoodbets Team
Hollywoodbets's reply28 Mar 2025, 07:22
Official
Hi Kathlene
Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.
Regards,
The Hollywoodbets Team
Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.
Regards,
The Hollywoodbets Team