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Zanele Z
1 reviews | Active since May 2021
07 Oct 2021, 07:52
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I would give this company 0star. Since August made a widrawal even today haven't received, made many attempts called call center, I emailed, contacted Facebook account spoke to someone via inbox who couldn't help I tried Twitter still could not help they keep lying saying they sent it but its a lie. Customer service needs to be improved in this company its very bad I'm so disappointed since August my widrawal disappeared into thin air. This is ***** and *****ing. Use other platforms like betway don't use hollywoodbet
Helpful (0)
Replies (4)0
Replies (4)
Hollywoodbets's replyOfficial
08 Oct 2021, 11:45Hi Zanele
Your query has been escalated to our Withdrawals management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
Your query has been escalated to our Withdrawals management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
Hollywoodbets's reply08 Oct 2021, 11:45
Official
Hi Zanele
Your query has been escalated to our Withdrawals management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
Your query has been escalated to our Withdrawals management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
ZZ
Zanele Z's updateReviewer Update
12 Oct 2021, 13:36Received a call but my enquiry was never resolved. Lindiwe called asked her to call me back after an hour as I was in a taxi couldn't hear each other but she never did
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Zanele Z's update12 Oct 2021, 13:36
Reviewer Update
Received a call but my enquiry was never resolved. Lindiwe called asked her to call me back after an hour as I was in a taxi couldn't hear each other but she never did
ZZ
Zanele Z's updateReviewer Update
15 Oct 2021, 19:11I would like to take this opportunity to thank you for your effort. My enquiry was resolved successfully
Thank you
Thank you
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Zanele Z's update15 Oct 2021, 19:11
Reviewer Update
I would like to take this opportunity to thank you for your effort. My enquiry was resolved successfully
Thank you
Thank you
ZZ
Zanele Z's updateReviewer Update
22 Oct 2021, 22:16Good day
As much as I appreciate my enquiry being resolved after 2months of waiting with patience and understanding I did not expect it to happen again. I made a widrawal again didn't receive my voucher pin only received an email. Please fix your widrawing system. Kindly escalate to the widrawals management I'm tired of calling and sending emails
As much as I appreciate my enquiry being resolved after 2months of waiting with patience and understanding I did not expect it to happen again. I made a widrawal again didn't receive my voucher pin only received an email. Please fix your widrawing system. Kindly escalate to the widrawals management I'm tired of calling and sending emails
ZZ
Zanele Z's update22 Oct 2021, 22:16
Reviewer Update
Good day
As much as I appreciate my enquiry being resolved after 2months of waiting with patience and understanding I did not expect it to happen again. I made a widrawal again didn't receive my voucher pin only received an email. Please fix your widrawing system. Kindly escalate to the widrawals management I'm tired of calling and sending emails
As much as I appreciate my enquiry being resolved after 2months of waiting with patience and understanding I did not expect it to happen again. I made a widrawal again didn't receive my voucher pin only received an email. Please fix your widrawing system. Kindly escalate to the widrawals management I'm tired of calling and sending emails