FICA UPLOAD NOT MATCHING BIO

Item: Hollywoodbets
Rating: 1
Author: Kenneth T

I can't upload FICA via self-service; photo does not match bio. Consultants are no help different stories every time. Why can't they upload FICA manually. This is ******* deposit is easy but withdrawal you will have to go up and down to get it.

Nompumelelo D (Hollywoodbets)

19 May 2025, 15:51 SAST

Dear Kenneth, Thank you for reaching out to Hollywoodbets. Please be informed that we are unable to manually upload FICA on our end. Should you encounter any difficulties, we kindly suggest that you visit your nearest Hollywoodbets branch for assistance. We can also be reached via our Helpline number on *** or via Live Chat on our site. We are also available on Twitter, search for 'Hollywoodbets'. Kind Regards, The Hollywoodbets Team.

YOUR SERVICE IS TOTAL BULL

Helpful (0)

Replies (2)

Hollywoodbets's replyOfficial

20 May 2025, 09:09

Hi Kenneth,

Thank you for sharing your experience with us. We would like to address your concern and make things right. Please expect a call from one of our Escalations representatives.

Regards,
The Hollywoodbets Team

Hollywoodbets's reply20 May 2025, 09:09

Official

Hi Kenneth,

Thank you for sharing your experience with us. We would like to address your concern and make things right. Please expect a call from one of our Escalations representatives.

Regards,
The Hollywoodbets Team

Kenneth T's updateReviewer Update

20 May 2025, 15:49

Your escalations take forever you can take that money, you lying bustards.
NO CALL RECIEVED FROM YOU.... ****EN ******..

Kenneth T's update20 May 2025, 15:49

Reviewer Update

Your escalations take forever you can take that money, you lying bustards.
NO CALL RECIEVED FROM YOU.... ****EN ******..