DS
Devan S

1 reviews | Active since Feb 2026

25 Feb 2026, 13:05

FICA is a ****

Hi I deposited R4999 into my Hollywoodbets account on 31 January 26. Soon thereafter my account was deactivated. I was told that I needed to re-fica. I submitted all the documents to verify myself and the account and to date the account is locked. I have no problem with FICA the problem I have is that the account is locked with my money in it and nobody is in a position to help. Hollywoodbets can take however long they want to fica all I ask is give me back my money so that I may close my account with Hollywoodbets Singh- ***

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Replies (2)
Hollywoodbets
Hollywoodbets's reply25 Feb 2026, 13:30
Official
We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets
DS
Devan S's update25 Feb 2026, 16:52
Reviewer Update
Hi Kisha
Thank you for resolving my long outstanding matter. Using AI to attend to human problems will invariably cause you much reputational damage. Rethink your business practice.

Thanks for resolving my matter within hours of me complaining however, it shouldn’t have been a situation where I needed to go onto me public platform seeking for help. All the same thank you