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Alex D

1 reviews | Active since Dec 2019

12 Dec 2019, 01:09

FICA DOCUMENTS

I uploaded my FICA documents on the 29th of November. I was sent an SMS stating I will receive another SMS that my documents have been approved. Its now the 12th of December and I still haven't received approval and I would like to withdraw.

0
Replies (2)
Hollywoodbets
Hollywoodbets's reply12 Dec 2019, 08:48
Official
Good day,

In regards to the query you have raised, this has been escalated to one of the FICA department supervisor to assist.

They will be emailing you in order to obtain more information in order to conclude the query, we do apologize for any inconvenience caused.

Thank you.
Best Regards,

Customer Services
HollywoodBets
Hollywoodbets
Hollywoodbets's reply12 Dec 2019, 12:06
Official
Good day,

In regards to the query you have raised, we trust that all is now in order and will now be closing this query as resolved.

If there is any further assistance required please feel free to contact us on our HollywoodBets helpline.

Thank you again.
Best Regards,

Customer Services
HollywoodBets