LM
Luyanda M

1 reviews | Active since Mar 2022

02 Mar 2022, 19:15

Fica

The customer services is extremely poor from chat, call center and email, they don't even give you an option to rate the customer Servies I guess that's why it's so bad, I wasted more than R100 in expenses just trying to Fica my account, sent the documents two weeks ago till now nothing has been done, terrible.

0
Replies (3)
Hollywoodbets
Hollywoodbets's reply02 Mar 2022, 19:41
Official
Hi Luyanda

Your query has been escalated to our Customer Service management team. The team will be in contact shortly. 

Regards,
Shanaaz 
Hollywoodbets 
LM
Luyanda M's update02 Mar 2022, 20:23
Reviewer Update
All you have to do is approve and activate my Fica the customer services always hang up their phones always blaming the so called bad reception
Hollywoodbets
Hollywoodbets's reply03 Mar 2022, 09:05
Official
Hi Luyanda 

The team have tried contacting you, however there is no answer. 
Please advise on a suitable time to contact you?

Regards,
Shanaaz
Hollywoodbets