FM
Fortunate M

1 reviews | Active since Nov 2021

17 Nov 2021, 21:43

Fica

Not a happy customer, i have submitted my fica documents yesterday they said they will send message within 24hrs to activate my account. My account is active cause I can play games but am not able to withdraw since my fica is not verified today i have send them email but still nothing not long i uploaded my documents again on the self services they have send the same message that they will send sms when my account is active. But there's nothing.

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Replies (2)
FM
Fortunate M's update18 Nov 2021, 15:47
Reviewer Update
Am still waiting for hollywoodbets to reply me here is the reference number *** since yesterday even today again i have send them my documents can u please assist me. Is any one here have the same problem like me.😠😠😠
Hollywoodbets
Hollywoodbets's reply19 Nov 2021, 08:11
Official
Hi Fortunate

Your query has been escalated to our FICA management team. The team will be in contact shortly. 

Regards,
Shanaaz 
Hollywoodbets