Faulty Computer Systen

The for a couple of days now between 6 th and 9th of May 2020 it has been rather difficult to access one's account in order to place bets via internet. The system has been faulty for a long time and I brought two aspects to their attention via their helpdesk. One is that when taking a bet on horse racing and there are changes in the betting a pop up asks if you want to proceed with new odds, one can press on the yes button numerous times with no success, it maintain the change from a to b but the figure is exactly the same so how can it be a change at all. The second problem is when taking multiple bets it gives a warning that on some legs the event may have closed, which is ******* some events where only later that evening. Upon reporting it via their helpdesk one get a standard reply. This is not good enough it's obvious your systems are ******* and that's why it's issuing nonsensical instructions. The management should be made aware of these issues so that they can be rectified. Today the 9 th the system was totally dysfunctional, why was no communication sent out to us your clients advising us of the issues with the system.?