RF
Ralton F

1 reviews | Active since Sept 2012

08 Sept 2017, 14:12

F@cken *******

I did a deposit online through ipay and it is not reflecting in my balance. I send a whatsapp to the support idiot and he says I must send proof of payment. I ask him to where...and he does not answer me...so I sent the proof to ********** and he then says I must wait I will get a response. I feel as if hollywood on e again have ****** and I am losing money on bets I could have taken that have run already. Useless f@cken c@nts honestly.

0
Replies (1)
Hollywoodbets
Hollywoodbets's reply08 Sept 2017, 16:13
Official

Good day Mr Fischer

Our team tried to call you with regards to your I-Pay deposit,

We see it has since been credited to your account at 14.22.

We have investigated the query with our agents and see that the response time to you via Whatsapp was not up to standard. We sincerely apologise for the delay in crediting your account.

We are addressing this with our team, and aim to make sure our service is quicker and more efficient.

We appreciate your feedback.

Thank you
Devin
Hollywoodbets