Failed deposit on Hollywood bets, no resolution.

I made a deposit using the instant pay option and the Hollywood site responded by saying oops something went wrong. I logged a ticket with the chat support and was given the standard 24 to 48 hours response. After numerous contacts via chat and calls to the call centre I have still not been credited. I have all excuses from technical errors, faults with the payments processing company Stitch, backlogs and it's been escalated. Promised call backs from more than one manager and still no resolution. 4 days has passed and still no one at Hollywood bets can resolve the issue. They force you to accept their problems as your own. The worst customer service ever from any organisation. Absolutely no ownership at any level for issues experienced by clients. Even reading through the comments here on hello peter, all response are the standard copy and paste response. I recommend that if you a customer of Hollywood bets and you want to continue betting, you should find another platform to do so. You will surely get a much better customer experience if you have any technical issues. If you are someone like me who has had no resolution to your issue, I suggest you also lodge a complaint with the gambling board for the region you are located. I simple Google search will point you in the right direction to lodge your complaint.