dP
denzil P

1 reviews | Active since Aug 2016

27 Jul 2020, 19:35

Extremely poor and unprofessional customer service support from Hollywoodbets

Hollywoodbets Complaints Hollywoodbets by far has the most pathetic and dissatisfied customer service support. I have tried all the contact information displayed on the Hollywood website. The whatsapp numbers does not work even the social media contact details are extremely delayed. This is extremely unprofessional.

Phone A Bet :*** Helpline Tel:*** Email: *** Deposits Tel: *** Whatsapp: *** Email: *** Withdrawals Tel: *** Whatsapp: *** Email: *** Banking detail queries: *** FICA: Self Service - https://fica.hollywoodbets.net/ Tel:*** Whatsapp: *** Email: *** Social Media: Twitter: @Hollywoodbets Instagram: @Hollywoodbets Facebook: @Hollywoodbets Postal Address: P.O. Box 74234,Rochdale Park,4034

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Replies (1)
Hollywoodbets
Hollywoodbets's reply27 Jul 2020, 19:56
Official
Hi Denzil 

Apologies for your experience. Please note that during the national lockdown we have limited voice services that operate between the hours of 8am and 5pm. Our Whatsapp services have been paused during this time however we've introduced Live Chat which can be accessed on our online platforms by clicking the Help/ Info buttons. 

Please would you advise what time of query you seeking assistance with so I can get it escalated speedily?

Regards,
Marcel
Hollywoodbets