Excuses when it comes to payout

And again the same story my id is unclear or do not match my face. Take not I am 13 years older now so please there is alot of people struggling see the reviews. Do something about it I just need to cash out R800 nothing much and ot os still a problem. This Fica is shot we do not ask you for your details when we pay money in. Please pay ot into my account ASAP. Because if O must do it once more. I will report this to the gambling board SA. How many people struggle bit you give a dam everytime photo unclear. But it os as clear as daylight. I am waiting for a Link or a respond on how you gonne pay my money thx