cvds
chantelle van der schyff

1 reviews | Active since Jun 2017

24 Nov 2024, 02:47

Emotionally incapable exthorsion

My child has been diagnosed with intussusception that is when your small intestine knots with your big intestine. A life treating emergency for any person My baby is 6 months old. After not being able to get any funds anywhere (even went begging) no one would help I eventually took my last and by blessings I won 5 jackpots!!!!! I received my first 4 payouts almost immediately the last one however is still pending .

I called the customer care service and I wish I remember the lady's name who was beyond rude to me and ensured I listened to her like she was the customer . I explained I needed the payout to save my child's life !!!! She could care less to say the least!!!!!

I emailed I chatted to JABUSILE KHUMAO, NOKUHASO MKIZE ,SINE M

AND LET ME TELL YOU THEY HAD NO REMORSE

My child is currently in ICU FIGHTING FOR HIS LIFE becaus EOF funds ...I offered to send medical reports and also photos they couldn't care less ... The first 4 payments I now know can happen immediately so their bull**** story of 48 Hours is just that BULL****!

THE TERMS AND CONDITIONS STATE within 24hrs..... So ummm really !!!

I again state as I did in my email if anything. Happens to my child I will continue to legal action against HWB, AMD THESE 3 woman in their personal capacity !!!!!

I pray to GOD you never have a sick child !!!

Please don't turn to this site

0
Replies (3)
cvds
chantelle van der schyff's update24 Nov 2024, 03:37
Reviewer Update

Hi thereYour request (***6) has been updated. To add additional comments, reply to this email.
| System (Hollywoodbets)Nov 24, 2024, 03:35 GMT+2(03:34:43) Chantelle Van der schyff: i pray u don't have children
(03:34:46) Chantelle Van der schyff: End | System (Hollywoodbets)Nov 24, 2024, 03:34 GMT+2(23:07:48) Chantelle Van der schyff: Hi
(23:07:49) Holly the Bot: Hi, I'm Holly the Bot. Please type in "main menu" to get the menu options for a more efficient service
(23:07:58) Chantelle Van der schyff: Withdraw
(23:08:01) Holly the Bot: Select an option belowHOW TO WITHDRAW?, WITHDRAWAL STATUS, CASH SEND
(02:54:14) Chantelle Van der schyff: Withdrawal status
(02:54:16) Holly the Bot: Click on the link belowhttps://m.hollywoodbets.net/account/withdrawal
(02:54:17) Holly the Bot: Select an option belowCHAT TO CONSULTANT, MAIN MENU, END CHAT
(02:54:21) Chantelle Van der schyff: Chat to consultant
(02:54:23) Holly the Bot: Please note: for your security, Hollywoodbets will never ask you to attach an image of your recharge voucher or share your voucher number or pin with us. We will only ever ask for a serial number.Chantelle, please wait while I connect you to the next available consultant.
(02:55:10) Chantelle Van der schyff: Good evening
(02:55:16) Chantelle Van der schyff: Or mornign
(02:55:26) Thandazile Mkhize: Thank you for contacting Hollywodbets Customer Services, you are through to Thandazile Mkhize I will be assisting you today.
(02:55:41) Chantelle Van der schyff: Hi thandazile are you well
(02:56:16) Thandazile Mkhize: Kindly advise how may I be of help with your withdrawal?
(02:56:35) Chantelle Van der schyff: I'm on a war path and shaking this all over before I fuel my official lawsuit tomorrow I wanted you to please assist in sending this on to all relevant parties and team leaders
(02:56:40) Chantelle Van der schyff: Emotionally incapable exthorsion
My child has been diagnosed with intussusception that is when your small intestine knots with your big intestine. A life treating emergency for any person
My baby is 6 months old.
After not being able to get any funds anywhere (even went begging) no one would help I eventually took my last and by blessings I won 5 jackpots!!!!! I received my first 4 payouts almost immediately the last one however is still pending .I called the customer care service and I wish I remember the lady's name who was beyond rude to me and ensured I listened to her like she was the customer . I explained I needed the payout to save my child's life !!!! She could care less to say the least!!!!!I emailed I chatted to JABUSILE KHUMAO, NOKUHASO MKIZE ,SINE MAND LET ME TELL YOU THEY HAD NO REMORSEMy child is currently in ICU FIGHTING FOR HIS LIFE becaus EOF funds ...I offered to send medical reports and also photos they couldn't care less ... The first 4 payments I now know can happen immediately so their bull**** story of 48 Hours is just that BULL****!THE TERMS AND CONDITIONS STATE within 24hrs..... So ummm really !!!I again state as I did in my email if anything. Happens to my child I will continue to legal action against HWB, AMD THESE 3 woman in their personal capacity !!!!!I pray to GOD you never have a sick child !!!Please don't turn to this site(02:59:02) Chantelle Van der schyff: Are you there?
(03:01:49) Chantelle Van der schyff uploaded: Screenshot_***fa4d4ddec268fc5c7112cbb265e7.jpg
URL: https://hollywoodbets.zendesk.com/sc/attachments/v2/01JDDV0V8KARTDXH9TXX7A8963/Screenshot_***fa4d4ddec268fc5c7112cbb265e7.jpg
Type: image/jpeg
Size: 324843
(03:01:49) Chantelle Van der schyff uploaded: Screenshot_***fa4d4ddec268fc5c7112cbb265e7.jpg
URL: https://hollywoodbets.zendesk.com/sc/attachments/v2/01JDDV0VENSHXWQYQQQJX3GTH7/Screenshot_***fa4d4ddec268fc5c7112cbb265e7.jpg
Type: image/jpeg
Size: 325863
(03:01:50) Chantelle Van der schyff uploaded: Screenshot_***fa4d4ddec268fc5c7112cbb265e7.jpg
URL: https://hollywoodbets.zendesk.com/sc/attachments/v2/01JDDV0VQ0GTSZNA2W9C113N48/Screenshot_***fa4d4ddec268fc5c7112cbb265e7.jpg
Type: image/jpeg
Size: 361650
(03:01:50) Chantelle Van der schyff uploaded: Screenshot_***fa4d4ddec268fc5c7112cbb265e7.jpg
URL: https://hollywoodbets.zendesk.com/sc/attachments/v2/01JDDV0W2XV917QTG2ACE32JC7/Screenshot_***fa4d4ddec268fc5c7112cbb265e7.jpg
Type: image/jpeg
Size: 427111
(03:06:26) Chantelle Van der schyff: ?
(03:07:11) Thandazile Mkhize: If you would like to send through a sponsorship proposal, then we encourage you to fill out this online application form using the below link . Remember to upload all supporting documentation to aid your application through the approval process. You may also contact our Sponsorship team directly on : Tel : +27 (0) 87 *** Email : *** We look forward to hearing from you .https://hollywoodfoundation.co.za/
(03:08:13) Chantelle Van der schyff: No I need my withdrt
(03:08:26) Chantelle Van der schyff: Withdrawal
(03:09:13) Thandazile Mkhize: Kindly provide the below details for further assistance1. Full names and surname2. ID number3. Cellphone number4. Date and amount
(03:10:38) Chantelle Van der schyff: Chantelle van Der schyff
(03:10:54) Chantelle Van der schyff: ***
(03:11:01) Chantelle Van der schyff: ***
(03:11:13) Chantelle Van der schyff: 23 Nov 88834
(03:13:18) Chantelle Van der schyff: ????
(03:13:29) Chantelle Van der schyff: Are you there
(03:14:40) Thandazile Mkhize: Please note the cellphone number you provided is incorrect please provide the correct number
(03:14:57) Chantelle Van der schyff: .***
(03:17:00) Chantelle Van der schyff: ,???
(03:17:22) Chantelle Van der schyff: Do u understand my complaint
(03:18:41) Thandazile Mkhize: I do understand but you provided the incorrect information
(03:19:49) Chantelle Van der schyff: Oi correct it did I not
(03:20:16) Thandazile Mkhize: Your cellphone number is incorrect
(03:23:29) Chantelle Van der schyff: ***
(03:23:39) Chantelle Van der schyff uploaded: Screenshot_***deb401b9ffe8e1df2f1cc5ba480b12.jpg
URL: https://hollywoodbets.zendesk.com/sc/attachments/v2/01JDDW8TX93SPWR1AX18F0C30H/Screenshot_***deb401b9ffe8e1df2f1cc5ba480b12.jpg
Type: image/jpeg
Size: 292902
(03:25:47) Thandazile Mkhize: In adherence to the company’s anti-money laundering policies and procedures, vouchers may not be redeemed for Cash. Consequently, clients must turn over/stake the value of all vouchers redeemed, before a withdrawal may be processed.
(03:26:38) Chantelle Van der schyff: Meaning
(03:27:24) Chantelle Van der schyff: It was a Capitec deposit
(03:27:36) Chantelle Van der schyff: Not a voucher
(03:28:40) Thandazile Mkhize: Your withdrawal is pending, when you made a deposit you need to use all your deposits and withdraw only the winnings.
(03:30:23) Chantelle Van der schyff: That's what I done
(03:30:43) Chantelle Van der schyff: The first 5 exactly the same
(03:32:38) Chantelle Van der schyff: I bought free spins with my depotdo technically I used my depost
(03:34:07) Thandazile Mkhize: Your withdrawal is awaiting deposit clearance. lf that's conclude your query, Thank you for choosing Hollywoodbets! Please note that should you need further assistance, we are also available on the social media platforms (Facebook and Twitter) or feel free to return to us on chats we will be available and happy to assist where we can.. Enjoy the rest of your day🙋🏾 and HAPPY BETTING💜
(03:34:37) Chantelle Van der schyff: I take it u related to nokuhoso mkize there this support is byist and I will add your name to my list of legal actionPlease note: for your security, Hollywoodbets will never ask you to attach an image of your recharge voucher or share your voucher number or pin with us. We will only ever ask for a serial number.Best wishes
Hollywoodbets
[5NV9MZ-GMGXP]
Hollywoodbets
Hollywoodbets's reply24 Nov 2024, 09:39
Official
Hi, Chantelle. Your query has been received by the Customer Service Escalations Team. The team will be in touch. Regards, The Hollywoodbets Team
cvds
chantelle van der schyff's update24 Nov 2024, 14:20
Reviewer Update
To the lady that called me !! Thank you for making me cry you are the worse courtesy call I ever received and you basically told me you want my child to die .... Iyou are just next levell


Can someoneone please explain the below **** to me

First I got I needed to wait 24-48 hrs

Then i got this **** I have to play 50% of my deposit fair enough but I used my entire deposit to buy the free spin featur so technically I used it al I could easily haveosy and not won

So I have used 50%

I want my money and I want it now