MP
Mark P

1 reviews | Active since Mar 2021

04 Nov 2024, 19:43

Don't put your money on Hollywoodbets!!!!!

3 Hellopeter complaints made from the 19 October 24 to date and my issue of crediting my 2 winning bets has still not been resolved. Having dealt with Nthabiseng, Nonhlanhla and Thabile during this period and not one responds to feedback needed. I've copied in their Helpline Supervisors to every mail and still no response. This has to be the worst experience for any client. This company is quick to call a losing a bet but when it comes to paying out on winnings, they are the worst. How can top management allow issue to go unresolved for over 2 weeks?

0
Replies (2)
Hollywoodbets
Hollywoodbets's reply05 Nov 2024, 09:42
Official
Hi Mark 
 
Your query has been received by the Customer Service Escalations Team. The team will be intouch..
 
Regards,
The Hollywoodbets Team

Hollywoodbets
Hollywoodbets's reply05 Nov 2024, 16:21
Official
Hi Mark, Your query has been received by the Customer Service Escalations Team. The team will be intouch. Regards, The Hollywoodbets Team