1 reviews | Active since May 2014
Disgusting service delivery
To whom this may concern,
I would just like to escalate for the very last time. I am extremely disappointed in the level of customer service received from Hollywoodbets.
I failed to believe that no one cares or have any desire to assist or get this matter resolved.
I have processed multiple ABSA cash send withdrawals between the 1st & 2nd March and did not receive any. I have called in so many times since, spoken to so many managers and the withdrawals teams multiple times and and keep on being told "the matter has been escalate" I failed to understand that after 25 days this matter still unresolved and no one reach out to with any feedback.
I am so utterly disgusting because of all the stress this has caused me, the numerous calls I had to make and the countless branch visits taking time out of my day, Still unresolved!!!!!!!!!!!!!!
Your query has been escalated to our Customer Service management team. The team will be in touch.
Regards,
The Hollywoodbets Team
Your query has been escalated to our Customer Service management team. The team will be in touch.
Regards,
The Hollywoodbets Team
