jM
justin M
1 reviews | Active since Oct 2015
27 Feb 2025, 13:08
Disgusting service
Been 2 weeks since i won on Hollywoodbets and requested an ewallet... Hollywoodbets says its done and FNB says they have nothing in their side... no response from Hollywoodbets Team... no effort to sort this out
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Replies (2)
Hollywoodbets's replyOfficial
27 Feb 2025, 14:37Hi Justin
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. This matter will be investigated by our Escalations team and feedback will be provided in due course.
Regards,
The Hollywoodbets Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. This matter will be investigated by our Escalations team and feedback will be provided in due course.
Regards,
The Hollywoodbets Team
Hollywoodbets's reply27 Feb 2025, 14:37
Official
Hi Justin
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. This matter will be investigated by our Escalations team and feedback will be provided in due course.
Regards,
The Hollywoodbets Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. This matter will be investigated by our Escalations team and feedback will be provided in due course.
Regards,
The Hollywoodbets Team
jM
justin M's updateReviewer Update
27 Feb 2025, 14:41I was called over an hour ago, i spoke with a lady and i asked her to call me back in 5 min... its now 75min later and no call back..... this just shows the enthusiasm of the staff at Hollywoodbets. They dont care about the customer!!!! They only care about taking your money!!!!
jM
justin M's update27 Feb 2025, 14:41
Reviewer Update
I was called over an hour ago, i spoke with a lady and i asked her to call me back in 5 min... its now 75min later and no call back..... this just shows the enthusiasm of the staff at Hollywoodbets. They dont care about the customer!!!! They only care about taking your money!!!!