Disgusted with the way I'm ****** so often by hollywoodbets R2500 +R1708 in this month

I played the aviator game again today put R106 bet cashed out around 17 i sent the screenshot of the cash out where i was not paid and yet you can see i cashed out and R1708.72 yet I was not paid it said stage time out the plane flew until 57 why is hollywoodbets doing this we cannot find ticket history for the 9th of July as well R2500 of mine since 18 days the query has been going on and on why is this why does Hollywoodbets do this to their clients this is not a fair game for us to be staged time out we send proof yet no one pays us out also queries are never resolved