Disgusted in the period its taking to resolve an issue without any feedback what so ever

Worse experience i received in life I was playing a game called King Kokos Quest on the 28th of May 2023 Whilst on freespins and obviously winning alot of money the game kicked me out with a message saying waiting for account manato verify wager. Till now nothing has been done with regards to my issue been speaking to hollywoodbets every second day now and still the same story they waiting on feedback from the game host. What kind of professionalism is this because they cannot even hive a reference or anything to say that the issue has been escalated to the so called game owners Pariplay Everytime u chat to them they either don't respond or just get told the issue is not resolved be patient or the chat just gets ended without u finishing your say This so pathetic and frustrating honestly speaking and I want people to see the frustration one has to go through in order to get whats owed to you regardless of the glitch in the game Till today I still cannot log into that specific game same error message appears Today is the 27th June 2023 1 more day and it will be an entire month I am very disgusted with way my query is being dealt with and sad to say I really like playing on Hollywoodbets I have all the revelant proof etc if they think I'm lying