CS
Chantelle S

1 reviews | Active since Jun 2021

28 Nov 2023, 19:50

DISGUSTED

I wish i could give them 0 stars ...okey so i have playd on there website a lot and i have win alot as well as lost some..i mean this is part of gambling ...never experienced any problems untill a month ago...i add my voucher and go to my favorite spina zonke slot machines amazing money machine not onlu is it fun to play on it but has a fair chance of winning...so i playd but when i recieved more that 5 coins to activate the money well nothing happend ...a few times in a row then i win but dont get the money added to my account so i tried a few othet slots and the exact same thing happend...i contacted them and you know what they told me...send me proof and we will assist you...i mean realy i did not ask for my money back i only told them that there machines is faulty or something and they came back to me with a bad attitude so i told them lissten i dont video record or screen shot my gambling how am i suppose to give you proof the lady then rep**** telling me its not her problem ..i will never support hollywoodbets ever in my life again and all my friend family and work friend loved hollywoodbets but after showing them the emails they also stopped supporting them and so i wil go on and on spreading the word untill they close up ..they steel from people unfairly taking the money

0
Replies (1)
Hollywoodbets
Hollywoodbets's reply29 Nov 2023, 06:53
Official
Hi Chantelle Steyn, Your query has been escalated to Customer Service Management Team. The team will be in touch. Regards,The Hollywoodbets Team