Disgruntled and p off!! I want my R144 reimbursed!!

I would give this company 0 stars if I could!!! I was playing on Hollywood bets with a balance of R144. I noticed the balance started dropping big chunks at a time when my bet was only 0.75cents! I left the game and contacted their staff via chat. I spoke to Prudence Hlatshwayo who provided terrible customer service. Mid way she even forgot the query and provided me with the incorrect information. I then called to which I was told “maybe you were playing on auto spin as the game will still run even when you are logged out” I called back again to which I was told there is nothing they can do. How pathetic!! I asked for a manager and I was told there are no managers available!! I want a manager to call me and my R144 to be reimbursed this is disgusting daylight *******!! I don’t even want to mention the incident when I bought a Hollywood voucher and it didn’t work. Still didn’t get my money back for that. It’s been escalated since April 2024 with no feedback still.

An online casino who *****s clients money and cannot even offer to reimburse or assist should not own a gambling licence!