Disappointed with your treatment

I love to gamble sometimes when I get a chance but Hollywoodbets has shown me that other sites of theirs that I didn't like a all, I deposited my money into there account to do gamble twice, one did reflect other didn't so I did query, they asked for my bank statement everything which I paid for that statement but they never bothered themselves to sort out. When I emailed they will just say noted but until now nothing please be professional about your customers being we really sure it appears in your account as outstanding never been claimed but you keep it, my number is ***