LM
Lerato M

1 reviews | Active since Dec 2023

28 Dec 2023, 09:22

Disappointed

I am not happy with this service i withdrew R3000.00 from Hollywood on the 24th December 2023 , till today i have not received my withdrawal voucher , i have called numerous time spoke to 2 consultants claiming to have sent me the voucher and pin , till today i have not received anything . i connected with a few people from the holly bot still no voucher …..are we being ****med here or what ???????????????????????????????????????????????????

0
Replies (5)
Hollywoodbets
Hollywoodbets's reply28 Dec 2023, 09:59
Official
Hi Lerato  Your query has been escalated to Customer Service Management Team. The team will be in touch. Regards,The Hollywoodbets Team

LM
Lerato M's update28 Dec 2023, 10:16
Reviewer Update
I have been hearing that this whole week" your matter is being escalated " I don't believe you I have wasted airtime just to hear what you tell me now,
Hollywoodbets
Hollywoodbets's reply28 Dec 2023, 10:20
Official
Your query has been escalated to Customer Service Management Team. The team will be in touch.
LM
Lerato M's update28 Dec 2023, 11:47
Reviewer Update
I just called standard bank for them to assist me and they have advised that there is no voucher sent to number for the date mentioned they see all other transaction except the one i am currently querying. this bull**** of me having to another 24 -48 hours again is not gonna work guys .
Hollywoodbets
Hollywoodbets's reply28 Dec 2023, 21:27
Official
Hi lmokoena Your query has been escalated to Withdrawals Management Team. The team will be intouch.. Regards, The Hollywoodbets Team