Disappointed and Frustrated

So disappointed. It’s not about making calls 3 times a day to the deposit department since the 13 April or that I lost R1000, but it’s about how I was treated. The last few days were the worst….. I was put on hold to speak to the Supervisor on duty and my call was cut on 4 occasions just this weekend. Thanks Luyanda, Zimane and Zanelle. I made a payment through Capitec Stitch on the payment portal and it was never credited. What makes it worse is that finally on Saturday morning at 11am the consultant confirmed that my deposit was never loaded and apologized profusely that it took so long to credit. She guaranteed me that it will be credited into my account very soon and I don’t have to worry. LIES. Hollywood Bets doesn’t even have a Complaints line or someone to log a complaint which I was told on numerous occasions by the helpline desk. Not fair. I have supported them for a long time. Hollywood bets you can verify everything with my Ticket no ***0. Just not nice to treat your customers so bad.