MS
Mpho S
1 reviews | Active since Jun 2013
18 Dec 2023, 13:58
Disabled withdrawal
Withdrawal on my account is disabled. I've contacted the call centre via live chat and they told me to clear cookies and browsing history on Chrome but the problem is still there and it's on Hollywoodbets side. My withdrawable amount is 0 even though I have a positive balance from winning tickets, even if I win a R1000 with just R10 my withdrawable amount remains zero even though I didn't even have a deposit bonus to turnover
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Replies (2)
Hollywoodbets's replyOfficial
19 Dec 2023, 08:27Hi Mpho, Your query has been escalated to Customer Service Management Team. The team will be in touch. Regards,The Hollywoodbets Team
Best regards,
Hollywoodbets's reply19 Dec 2023, 08:27
Official
Hi Mpho, Your query has been escalated to Customer Service Management Team. The team will be in touch. Regards,The Hollywoodbets Team
Best regards,
MS
Mpho S's updateReviewer Update
21 Dec 2023, 05:39They have not escalated anything, they are lying. Hollywoodbets is still not allowing me to withdraw even though I have turned over my initial deposit from the 16th over tentimes already and I didn't even had a bonus. This guys are ****** please stay away. Just read reviews from December alone and you will see that many people are unhappy with the conduct of Hollywoodbets. Their customer service agents lie and often they're rude. The only reason I'm still with them is because they're holding my money hostage. PLEASE STAY AWAY FROM HOLLYWOODBETS
MS
Mpho S's update21 Dec 2023, 05:39
Reviewer Update
They have not escalated anything, they are lying. Hollywoodbets is still not allowing me to withdraw even though I have turned over my initial deposit from the 16th over tentimes already and I didn't even had a bonus. This guys are ****** please stay away. Just read reviews from December alone and you will see that many people are unhappy with the conduct of Hollywoodbets. Their customer service agents lie and often they're rude. The only reason I'm still with them is because they're holding my money hostage. PLEASE STAY AWAY FROM HOLLYWOODBETS