Deposits not reflecting

On the 20th I made 3 eft payments. R200, R100 and R200. The last deposit did not reflect. I called and was asked to send proof of payment which I did. Just to test the account I eft'd R65 which didn't reflect. Constant emails to them proved futile. I even submitted my bank statement to show proof. I even received an email to ask me whether I was happy with the service. Obviously they don't take customer care seriously. I have been a loyal customer for years. I am now afraid to make any further payments as it may not reflect. The question for me is, where is this money being deposited to. Hollywoodbets account number ***