TB
Tashriq B

1 reviews | Active since Feb 2024

10 Nov 2024, 12:41

Deposits

This is the 2nd time I’m having this issue with Hollywoodbets where I made a deposit and had my bank generate a proof of payment for the payment that was made send it through to them just to have them say the proof of payment is not valid when all the needed information is on the proof of payment I asked the agent I chatted to other app to have this escalated to their management and this agent ended the conversation when I called in and told them I don’t think my airtime is going to last can they please call me back I was told they don’t do call backs what’s going on with this company this is the worst platform I have dealt with thus far and something need to be done about it

0
Replies (1)
Hollywoodbets
Hollywoodbets's reply10 Nov 2024, 13:21
Official
Hi Tashriq B, Your query has been received by the Customer Service Escalations Team. The team will be intouch. Regards, The Hollywoodbets Team