Deposit still not creditted after 2 weeks.

Since the 1st of March 2023. I have been waiting for funds to be allocated to my account that was made through your portals online. Now the portals do not give enough details only your HB acc nr. Now this ia not accepted by HB as a legit Proof of payment even if you have a confirmation letter from capitec bank. This R500 deposit has resulted in almpst R800 due to buying airtime to speak to one of your conaultants even the supervisor doea not respond to email. On hello peter they reapond to your conplaint but never get in touch with you. This place is really a bunch of unproffesionals. They wil give you multiple reaspns and answers to your query in question. This is unacceptable and unproffesional from a company as big as Hollywoodbets. Hello peter is flodded with these complaints. I need answers not reaspns why. I used the portal provided by your website. Track my funds and allocate them please