TK
Thabiso K
1 reviews | Active since May 2024
07 May 2024, 16:50
Deposit not showing on the account
Good day On the 29 of March 2024 I made a deposit of R50 via Zapper, which it went through but it was not showing on the hollywoodbets account . I reported this to hollywoodbets same day ,I received the email stating the funds we going to be deposit to my hollywoodbets account later that Day. Till today the money wasn't deposited into my account.
I have been emailing them now response now. I am not happy with the service
Kind regards Thabiso Khoza
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Replies (2)
Hollywoodbets's replyOfficial
08 May 2024, 05:17Hello Dear Valued Customer,
Your query has been escalated to Customer Service Management Team. The Team will be Intouch...
Regards,
The Hollywoodbets Team
Hollywoodbets's reply08 May 2024, 05:17
Official
Hello Dear Valued Customer,
Your query has been escalated to Customer Service Management Team. The Team will be Intouch...
Regards,
The Hollywoodbets Team
TK
Thabiso K's updateReviewer Update
09 May 2024, 10:31Hi Hollywoodbets on 08 May 2024 ,i was contacted by a consultant.Which he believe that the deposit was done and he was going to send the spreadsheet via email . Which i haven't received that email .Therefore am still dissatisfied as you can't produce a proof that say the deposit was done into my hollywoodbets account.
TK
Thabiso K's update09 May 2024, 10:31
Reviewer Update
Hi Hollywoodbets on 08 May 2024 ,i was contacted by a consultant.Which he believe that the deposit was done and he was going to send the spreadsheet via email . Which i haven't received that email .Therefore am still dissatisfied as you can't produce a proof that say the deposit was done into my hollywoodbets account.