MM
Mbali M
1 reviews | Active since Apr 2017
07 Feb 2025, 06:50
Deposit not reflecting
I deposited money and it didn't reflect in my account using Cspitec Pay. I called in and was told to send a screen shot from the app and call again in a few minutes which I did. I was told that the proof of payment is required in pdf which I'm not able to download for capitec pay transactions. Then this query was escalated. It's been almost 60 hours already
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Replies (2)0
Replies (2)
Hollywoodbets's replyOfficial
07 Feb 2025, 08:43Hi Mbali,
Thank you for bringing your query to our attention. We have acknowledged your concern and have forwarded it to our Escalations team, who will be in touch with you shortly.
Regards,
The Hollywoodbets Team
Hollywoodbets's reply07 Feb 2025, 08:43
Official
Hi Mbali,
Thank you for bringing your query to our attention. We have acknowledged your concern and have forwarded it to our Escalations team, who will be in touch with you shortly.
Regards,
The Hollywoodbets Team
Hollywoodbets's replyOfficial
07 Feb 2025, 16:10Hi Mbali,
Thank you for bringing your query to our attention. We have acknowledged your concern and have forwarded it to our Escalations team, who will be in touch with you shortly.
Regards,
The Hollywoodbets Team
The Hollywoodbets Team
Hollywoodbets's reply07 Feb 2025, 16:10
Official
Hi Mbali,
Thank you for bringing your query to our attention. We have acknowledged your concern and have forwarded it to our Escalations team, who will be in touch with you shortly.
Regards,
The Hollywoodbets Team
The Hollywoodbets Team