HN
Hlengiwe N
1 reviews | Active since Jul 2015
08 Sept 2022, 08:01
Deposit not received
It has been 2 months since I've been waiting for my refund. I have been sending my proof of payments, my details and I've been told that my things have been sent to creditors to credit my account, but I have not received any thing not in my bank account or in my hollywoodbets account. So please tell what must I do to get my money back.
On the 17th I received an email saying the my account will be credited in one hour but still was not credited.
This transaction was done on the 25/06/2022 at 06:15am, it was an immediate payment of R500 (RTC)
I am really disappointed in your services.
Helpful (0)
Replies (2)0
Replies (2)
Hollywoodbets's replyOfficial
09 Sept 2022, 18:16Hi Hlengiwe
Your query has been escalated to our Customer Service management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
Your query has been escalated to our Customer Service management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
Hollywoodbets's reply09 Sept 2022, 18:16
Official
Hi Hlengiwe
Your query has been escalated to our Customer Service management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
Your query has been escalated to our Customer Service management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
HN
Hlengiwe N's updateReviewer Update
10 Sept 2022, 16:22Thank u Shanaaz for the immediat response, I have received my refund, thank very much for the good service. 👍
HN
Hlengiwe N's update10 Sept 2022, 16:22
Reviewer Update
Thank u Shanaaz for the immediat response, I have received my refund, thank very much for the good service. 👍