LS
Lea S

1 reviews | Active since May 2016

09 Dec 2023, 12:27

Deposit not credited

Pathetic site ,I made a deposit without using the reference number I have been speaking to their agent since the 24th I was **** to they said my cell is a ticket number since the 24th they haven't credited my account it is good for them when you use their site but when you start enquires they put their useless inexperience agent to answer you they can't even solve an issue

0
Replies (3)
Hollywoodbets
Hollywoodbets's reply09 Dec 2023, 13:53
Official
Hi Lea Your query has been escalated to Customer Service Management Team. The team will be in touch. Regards,The Hollywoodbets Team

LS
Lea S's update09 Dec 2023, 14:19
Reviewer Update
I sent the proof of payment and told them that I forgot to put the cell or account number there my ticket number is ***7 so please let them not call me they must just put the money in my hollywood account I am tired of speaking to people who will waist my time and not resplve let them resolve the query
Hollywoodbets
Hollywoodbets's reply10 Dec 2023, 11:06
Official
Hi Lea Your query has been escalated to Customer Service Management Team. The team will be in touch. Regards,The Hollywoodbets Team