Deposit made and not credited

Hollywood is starting to really suck, we go to it cause you feeling luck but now I have so much problems with the deposit to be credited - I would send the proof of payment however they will take their time... it's like a **** now... they get a issue with their system and take the money...then don't credit your profile...then when u send the proof of payment, still it takes forever... I'm still waiting since the 25th....we need to change and go to competitors