ZM
Zelda M
1 reviews | Active since Nov 2016
12 Jan 2024, 15:11
Deposit
I loaded an ott voucher on the 6th November 2023 even today my issue hasnt been resolved. I sent all the details they required. When i ask abought ticket enquiry they tell me its not yet resolved. Its been two months . They are not doing anything.
Helpful (0)
Replies (5)0
Replies (5)
Hollywoodbets's replyOfficial
12 Jan 2024, 15:53Hi Zelda,
Your query has been escalated to Customer Service Management Team. The team will be in touch.
Regards,
The Hollywoodbets Team
Hollywoodbets's reply12 Jan 2024, 15:53
Official
Hi Zelda,
Your query has been escalated to Customer Service Management Team. The team will be in touch.
Regards,
The Hollywoodbets Team
Hollywoodbets's replyOfficial
12 Jan 2024, 15:58Hi Zelda,
Your query has been escalated to Customer Service Management Team. The team will be in touch.
Regards,
The Hollywoodbets Team
Hollywoodbets's reply12 Jan 2024, 15:58
Official
Hi Zelda,
Your query has been escalated to Customer Service Management Team. The team will be in touch.
Regards,
The Hollywoodbets Team
ZM
Zelda M's updateReviewer Update
14 Jan 2024, 08:34How far now? Also Deposited via standard bank app on friday still didnt reflect.
ZM
Zelda M's update14 Jan 2024, 08:34
Reviewer Update
How far now? Also Deposited via standard bank app on friday still didnt reflect.
ZM
Zelda M's updateReviewer Update
14 Jan 2024, 12:48Oh the friday deposit is now reflecting ... can ticket number ***2 be attended too .
ZM
Zelda M's update14 Jan 2024, 12:48
Reviewer Update
Oh the friday deposit is now reflecting ... can ticket number ***2 be attended too .
ZM
Zelda M's updateReviewer Update
22 Jan 2024, 11:12I emailed the help desk on the 11 novemeber about my voucher i loaded and not reflecting. Even the screenshot of the voucher. Yet no feedback and then Candence come with feedback saying the voucher was loaded on my account. Ignoring the whole point of the enquiry which is "it didnt reflect" . Still cant get any feedback fast. You all have a terrible Customer care service.
ZM
Zelda M's update22 Jan 2024, 11:12
Reviewer Update
I emailed the help desk on the 11 novemeber about my voucher i loaded and not reflecting. Even the screenshot of the voucher. Yet no feedback and then Candence come with feedback saying the voucher was loaded on my account. Ignoring the whole point of the enquiry which is "it didnt reflect" . Still cant get any feedback fast. You all have a terrible Customer care service.