Delayed service

You guys seems to be ******** us aowa, i tried to deposit funds left my account, but zilsh on hollywoodbets account, i raised a query no one is attending to my issue, i made another successful deposit, i won few bucks i made a cash send withdrawal since capitec was offline on your system, i havent received, my cash send sms for withdrawal, i also enquired about it but still no response from support, tried calling but still aowa