1 reviews | Active since Apr 2017

26 Jul 2020, 07:20

Declined withdrawal

I'm very disappointed with your services, I made a withdrawal on Friday and Saturday, this morning I get a message that It was declined, I call your customer service and the lady I spoke to has guts to tell me that she doesn't know why it was declined and hang up. It must be nice when I deposit money into my Hollywood account with no challenges but when tables turn its struggle. Please sort this mess out before I take this with NGB

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Replies (3)
's update26 Jul 2020, 07:26
Reviewer Update
Just to add on that, your livechat its just useless
Hollywoodbets
Hollywoodbets's reply26 Jul 2020, 11:44
Official
Hi Ngwato
We have sent your details onto our withdrawals supervisor and have asked them to assist you asap. It was the Vodacom Durban July yesterday, our busiest day of the year, so we are experiencing a backlog. We will assist you with your account as soon as possible.
Regards
Devin
Hollywoodbets

Best regards,

's update28 Jul 2020, 17:12
Reviewer Update
Well, I didn't get my funds, I'm going to to further for that little money, because I have deposited a more funds that stupid bonus you are talking about. I will make sure this doesn't end well