MM
Moses M

1 reviews | Active since May 2025

18 Jan 2024, 17:14

Daylight *******

I have an account with Hollywoodbets, *** I have been gambling for a while with them, but now I have encountered a problem with them.

I placed a ticked yesterday and all the legs have won, except for one leg which was postponed.

What normally happens with all betting sites, when something like this happen, they pay you for all the legs that have played and won.

The postponed leg and it's odds are not paid, but in terms of Hollywoodbets they do not want to act as per the guidelines, they want you to wait for the game in hand to play, not knowing when will that happen, which is unfair to us customers because they hope maybe it will lose in which case they don't have to pay nothing. Which is both ******* and a daylight *******.

I just want to make other customers aware that if they use Hollywoodbets as their sourse they gonna have the same problem sooner or later.

Kind regards Moses Mabotse Makweng *** Cell: ***

0
Replies (2)
Hollywoodbets
Hollywoodbets's reply18 Jan 2024, 17:33
Official
Hi Moses  Your query has been escalated to Customer Service Management Team. The team will be in touch. Regards,The Hollywoodbets Team
Hollywoodbets
Hollywoodbets's reply19 Jan 2024, 07:48
Official
Hi Moses Your query has been escalated to Customer Service Management Team. The team will be in touch.. Regards, The Hollywoodbets Team