Customer Services Agents that don't give a f.....k

I am very disappointed at how my withdrawal error is being handled, no sense of urgency or care from your Agents. Where one tells you thing, the other that , this is pathetic. I know its small winnings, and maybe you don't even understand why I'm whinning of such small monies .

So I made a withdrawal of R200 via Nedbank imali, I contacted you help centre, when I did not recieve the money, and I was told that the banks were offline, and that the money will be credited onto my account (Monday17 March) . So from Monday each agent I speak too tells me a different story ,and each of them tells me that I must wait 24-48 hours. I dont know if you think Im gonnq give up on this or what!

This is my wife's profile , I am Mr Njokweni