SN
Shane N
1 reviews | Active since Feb 2017
08 Aug 2024, 09:38
Customer service
Yesterday I did a peach card payment deposit into hollywood around 3.57pm, this is a card purchase with no pop. Money left acc but I did not get credited. I took a snapshot sent to deposits and explained. 12 hrs later they respond and ask for pop, how can u get pop common sense. Hollywood is too big now, customer service is bottom of food chain, yet a customer like me lost millions over last 10 years, plus u give us R10 for our bday. I want my R400 deposit, I sent numerous emails...dam..MIT...
Helpful (0)
Replies (2)0
Replies (2)SN
Shane N's updateReviewer Update
08 Aug 2024, 16:14Absolutely useless and pathetic, all the admin have no brains, I have to tell them peach card payment Is a purchase, you do not get pop, audit my deposits from yest n what I got credited for, clearly my payment at 3.31pm did not get credited, audit it's that simple, over 24hrs have past by I did not get my R400, you guys don't give a damn about client, Hollywoodbets is too big now, so much of f..kn money we lose with you rogues....
SN
Shane N's update08 Aug 2024, 16:14
Reviewer Update
Absolutely useless and pathetic, all the admin have no brains, I have to tell them peach card payment Is a purchase, you do not get pop, audit my deposits from yest n what I got credited for, clearly my payment at 3.31pm did not get credited, audit it's that simple, over 24hrs have past by I did not get my R400, you guys don't give a damn about client, Hollywoodbets is too big now, so much of f..kn money we lose with you rogues....
Hollywoodbets's replyOfficial
19 Aug 2024, 17:48Hi Shane
Your query has been received by the Customer Service Management Team.
Please send through your Cellphone number along with your full names via email to csescalations@hollywoodbets.
Net (mailto:
Csescalations@hollywoodbets.
Net), we will gladly assist you further. Regards, The Hollywoodbets Team
Net (mailto:
Csescalations@hollywoodbets.
Net), we will gladly assist you further. Regards, The Hollywoodbets Team
Hollywoodbets's reply19 Aug 2024, 17:48
Official
Hi Shane
Your query has been received by the Customer Service Management Team.
Please send through your Cellphone number along with your full names via email to csescalations@hollywoodbets.
Net (mailto:
Csescalations@hollywoodbets.
Net), we will gladly assist you further. Regards, The Hollywoodbets Team
Net (mailto:
Csescalations@hollywoodbets.
Net), we will gladly assist you further. Regards, The Hollywoodbets Team