**** service

On the 24 when i was passing by boxer store west street Durban there was a lady who was promoting Hollywood brand and she was very good and i was interested to join, she told the me type of documents needed in my position in order to be able to open mobile account.

i was so excited couldn't wait to be the part and parcel of Hollywood bet family, unfortunately when i reach Hollywood west street Durban it was a different story. on the 25 Zama was the one to assist to setup mobile app even though she was very cold i thought maybe she was having the bad day didn't know it is their organizational culture to treat customers like headless chickens, she told to come back after 48 hours with the very same documents if i don't get the sms that confirm the client is ready to bet.

I waited for an sms for 3 days it never came and i decided to revisit the branch on the 28 August 2018, i explain that its been over 48hours of waiting but still can't get an sms.

The fair lady working by application setup section told me that she can't assist me i must keep on waiting, when i asked how long she said just wait i don't know how long in a very rude manner. i suggested an idea of calling contact support but she just gave me an ugly look and said next customer please, she left me hanging and i find it hard to believe this kind of animal behavior.