SK
Sanele K

1 reviews | Active since Jul 2024

15 Jul 2024, 16:22

Complaint Regarding Ticket Cancellation After Game Completion

I am writing to express my dissatisfaction with the recent cancellation of my tickets after the game had finished. There was no prior communication regarding this cancellation, and the team I supported won the game. This lack of communication and the subsequent cancellation has caused significant inconvenience and frustration.

Event: Karonga United Vs FOMO Date of Event: 13 Jul 2024 14:30 Ticket Details: ***

0
Replies (2)
Hollywoodbets
Hollywoodbets's reply15 Jul 2024, 17:07
Official
Hi Sanele, Your query has been escalated to Customer Service Management Team. The team will be in touch. Regards, The Hollywoodbets Team
SK
Sanele K's update16 Jul 2024, 09:02
Reviewer Update
Hi, I have missed your call. please call me again!