SK
Sanele K
1 reviews | Active since Jul 2024
15 Jul 2024, 16:22
Complaint Regarding Ticket Cancellation After Game Completion
I am writing to express my dissatisfaction with the recent cancellation of my tickets after the game had finished. There was no prior communication regarding this cancellation, and the team I supported won the game. This lack of communication and the subsequent cancellation has caused significant inconvenience and frustration.
Event: Karonga United Vs FOMO Date of Event: 13 Jul 2024 14:30 Ticket Details: ***
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Replies (2)0
Replies (2)Hollywoodbets's replyOfficial
15 Jul 2024, 17:07Hi Sanele,
Your query has been escalated to Customer Service Management Team. The team will be in touch.
Regards,
The Hollywoodbets Team
Hollywoodbets's reply15 Jul 2024, 17:07
Official
Hi Sanele,
Your query has been escalated to Customer Service Management Team. The team will be in touch.
Regards,
The Hollywoodbets Team
SK
Sanele K's updateReviewer Update
16 Jul 2024, 09:02Hi, I have missed your call. please call me again!
SK
Sanele K's update16 Jul 2024, 09:02
Reviewer Update
Hi, I have missed your call. please call me again!
